Brockton General | (647) 342-6104

Brockton General. 1. Lackadaisical attitude towards service 2. Portion [meager] 3. Taste is there, sauces were stellar 5. Brockton general? More Like Brockton Recruit I don’t normally write a review for restaurants I go to but the experience we had at BG were just flabbergasting I felt compelled. We left annoyed and generally displeased after the dinner. My friend and I decided to order the prix fix menu, which was $28. (It came with 3 choices of appetizers, entrée, and a donut for dessert.) We also ordered bread and dip. We were given an amuse bouche to start with. Then came the waiting game that played well into the 2 hrs and 15 minutes that we spent there. We waited for the apps for about 15 minutes; one of which was a chicken liver with jus [not sure w/ what kind of wine Madeira/port?] and two pieces of sliced croutons. We finished this and still, the bread and dip hasn’t arrived. Minutes passed and it finally arrived, you would expect it to be warm and fresh if it took that long! But no, it was bread from Thuet that probably came sometime in the morning or lunchtime. The dip lacked flavour and had the consistency of baby food. We probably waited 30 minutes for the entrée (was it more?). You’re wondering why we haven’t left, well… we were hungry and we were there to support the local business. Plus, we work in the industry and are little more understanding of the whole kitchen affair. All this time, one of the server/owners? were entertaining two tables of her friends that came in for the night. She seemed more concerned with chit chatting than providing quality service to all her customers. This to me signaled the lack of propriety and professionalism that this otherwise stellar place desperately needs. At one point you can hear her banter back and forth over loudly from the bar to her friend that sat 10 ft away. She even sh*t talks someone within earshot of everyone else. This is a relatively small place. There is a time and place for everything and entertaining friends should be reserved after hours. The people who’s patronage you should work to retain are the ones coming to check out your place, not your friends. Alright, the entrées finally came, a friend ordered the bratwurst [w/ the knotted end still intact] that came with sauerkraut, braised shallots & celery root puree. The taste was great, the demi glaze amazing! Problem? Mush after mush, the dish lacked dimension. Should have added some greens in there to provide crunch. Other entrée was the gnocchi. Ok, you get about 7-8 pcs of gnocchi. Talk about stingy on the portions. Good thing we had apps to start with. It was quite good but not enough to rave about. The sparse arugula leaves you find in there were wilted and had lost its crunch because it was probably sautéed last with the gnocchi. I suggest fresh arugula lightly dressed and put on the side. Then we play some more eye tag with the servers for our plates taken away and desserts [3 pcs of donuts, 2 filled]. All the while, the owner is still having chitchats with the table across. The donuts finally came 15 minutes later. Is it too much to ask for fresh warm donuts?! Apparently it is. They were lukewarm and half-assed filled. It’s like hey, I don’t care. I’ll just put a smidgen of cream wherever that tiny hole filling is. Another thing, the kitchen staff came out looking like slobs. I’m sorry but even the kitchen staff exhibited a lack of professionalism with their friends going in the kitchen. It wouldn’t kill to don a chef white [even the cheapest kind] and nice aprons either. You guys work in a restaurant, not a laid back coffee shop. Overall, the taste was there, I agree with the other reviews that the food is very promising. But the service we had left a sour after taste in our mouth. I left feeling angered and disappointed, hence this lengthy review on the Brockton General. Don’t come here expecting your hunger satiated if you’re not willing to shell out more than $65 [for two people]. You will have to order starters to fend of the hungry wolves in your stomach. Their entrée portions are meager. Our bill for two came to $75 with drinks. Tip? Very tempted not to have tipped [less than the expected]. But this was a restaurant that again, shows promise IF they get their sh*t together and work on their customer service. Happy hour ain’t every hour ladies and gents. Focus on your professionalism! Here's your constructive criticism for the day. Not coming back here again. Thanks but no thanks.